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Pre-sale Service

 Visit water and beverage project factory which bought sheenstar machine
 Provide Machine layout drawing, bottle & label design, water quality analysis report and solutions.
 Customized service for machine and products.
 24hour Online Service (Generally china time 06:00am-23:00pm)
 Booking service for air ticket and hotel.
 Airport/Train Station/Bus Station transfer service by free

After-sales Service

24 Months Warranty

The spare parts is free during warranty period. All spare parts will be supplied in cost price after warranty period.

Remote Services

Solve basic questions by telephone, email, online, video call and so on.The engineers go to user factory for service machine 24hour Online service.

Engineers Available To Service  Machine Oversea

Engineer can go to user factory for installation and debugging machines. Teach how to operate and maintain machines. Machine operation manuals will be provided.

Overseas Service Center And Third Party Support Available

Sheenstar have oversea service center, the users can get technical support from the overseas service center.
The spare parts is free during warranty period. All spare parts will be supplied in cost price after warranty period.